Last updated November 14, 2026
These terms explain what to expect when using the Mac's Travels website and working with us to plan your vacation.
Mac's Travels is operated by Jessica McCain, a Travel Advisor based in Kingsport, Tennessee, in association with Abundant Travel - Dream Vacations.
We help clients plan and book vacations through independent travel suppliers, including cruise lines, resorts, hotels, and tour operators. We do not own or operate these travel services.
Your initial planning call is complimentary, with no obligation to book.
If you decide to move forward with personalized travel planning, professional planning fees start at $97, depending on the complexity of your trip.
Before any planning begins, you'll receive a separate Planning Fee Agreement explaining the fee and services included.
Planning fees are non-refundable once paid, as outlined in your signed Planning Fee Agreement. They are separate from the cost of your vacation.
Before booking, you'll receive a separate Booking Agreement outlining important travel information, responsibilities, and booking policies.
Travel payments are processed with the applicable suppliers using your authorized payment information.
Each supplier establishes its own payment schedules, cancellation policies, change fees, and refund rules. These terms apply to your reservation.
Travel prices, promotions, itineraries, and availability can change without notice.
Prices displayed on this website are starting prices or estimates unless otherwise stated. Final pricing and availability are confirmed at the time of booking.
This also applies to group travel offers, including our Alaska group cruise.
Travelers are responsible for having valid passports, identification, visas, and any other documents required for their trip.
Mac's Travels can provide general guidance, but travelers are responsible for meeting the entry and documentation requirements of their destinations.
Travel protection is strongly recommended.
We can help you explore available options, but coverage, exclusions, and claims are determined by the insurance provider and the policy purchased.
Sometimes travel plans change due to weather, transportation disruptions, supplier decisions, or other circumstances beyond our control.
Mac's Travels will make reasonable efforts to assist you and communicate with suppliers when issues arise.
However, we cannot control independent travel suppliers or guarantee their performance, schedules, or refund decisions. Responsibility for these matters is subject to applicable law and supplier terms.
The original content, branding, and materials on this website belong to Mac's Travels or are used with permission.
Information is provided for general planning purposes and may change. Links to third-party websites are provided for convenience, and we are not responsible for their content or practices.
To the extent permitted by law, Mac's Travels is not liable for losses arising from reliance on general website information or website interruptions.
These website terms are governed by Tennessee law, except where other applicable laws require otherwise.
Your signed Planning Fee Agreement and Booking Agreement govern their respective services and transactions if their terms differ from these general website terms.
We're happy to answer questions before you commit to anything.
Mac's Travels. Jessica McCain, Travel Advisor. Kingsport, Tennessee. Call or text: 423-398-6162. Email: Jessica@macstravels.com. Or use the form on our Start Planning page.